Strangest Dental Story Of The Year

It’s never fun, but sometimes a team member needs to be given a “job opportunity elsewhere.” Maybe they are chronically late for work, or have a horrible attitude that brings the whole team down, and after being given several opportunities to improve, they have continued the destructive behavior.

Recently, Dr. James Knight of Iowa fired dental assistant Melissa Nelson. The reason? She was “irresistible.” And even though they did not have an intimate relationship, it seems the doctor feared that working with her on a daily basis was a threat to his marriage.

To the amazement of many, the Supreme Court of Iowa ruled that this was not gender discrimination! We’re wondering if the practice manual forbid any team members from being overly attractive!!

Even though this is an extreme and crazy case, it once again reinforces the need for every single practice to have an excellent and up-to-date practice manual. And that crappy generic one youdownloaded five years ago just will not do the trick.

Every doctor and team member absolutely needs to know essential things like sick and vacation policies, administrative protocols, and how to handle situations where things like discrimination,harassment and other office evils are suspected.

Don’t think that being haunted by not having a proper manual can happen to you? Think again! We’ve seen numerous fantastic practices be devastated financially and emotionally by things that could have been easily prevented.

So what should you do?

1. Contact a human resources expert that knows dentistry to review your manual and / or help you craft an updated one that will fully protect the doctor and team. We highly recommend Pam Mazza of Mid-Atlantic HR. She works with practices all across the country. Click the link or give her a call at 410-683-4600. She did our manual and we are extremely pleased. She may even be able to come out to your office and give a half-day course like she did for us!!

2. Ask your insurance agent if you are properly covered for any kind of claim, charge, accusation or lawsuit made by a team member or patient. Think it can’t happen to you? Better to be safe than sorry.

3. To be super safe, see if there is any way to protect your assets from any of the things mentioned above and more. The best dental asset protection specialist we know is Doug Lodmell of Lodmell and Lodmell. Click the link or give them a call at 1-800-231-7112.

Hopefully you won’t be firing anyone this week for being overly attractive. But having the proper HR strategies in place will save you tons of headaches AND money in the future.

Five New Years Resolutions You Should Never Break!

New Years Day is over and that means chances are you have already begun to break some of your resolutions. It’s OK, everyone does it. That’s why the gyms are so crowded on January 2 and practically ghost towns on January 31.

There are five resolutions that you may have made this year that we absolutely don’t want you break. We will outline them below. Happy New Year.

Five New Years Resolutions You May Have Made That You Should Never Break!

I will lose weight. Easier said than done. That’s why over a third of Americans are clinically obese. Here’s a quick tip. It’s all about eating and not as much about the exercise. That does not mean we don’t believe in exercise. As you may know, we’re both big workout guys. But when it comes down to purely losing weight, you need to adjust your eating program. It just means eating less using portion controls. It really does work and this is a resolution we don’t want to see you give up on!

I’m going to spend less money than I make. Don’t break this one. It’s crucial. It comes down to being disciplined, just like resolution #1 above. If you can make it a point to spend less than you make and really start socking the extra cash away into investments, your life really will be less stressful. And that is a guarantee.

I will forgive others. Not much more we can say here except for the fact that it has been proven that those of us who forgive are much more at peace than those who do not. Try it. Let us know how it works out.I will put people before possessions and money. Never forget this one. People are more important than your material possessions and money.

I will no longer judge others because I likely don’t know the entire story. Need we say more? If you judge, you will likely be wrong because you are only seeing one side. You need to understand why people do certain things. There is usually a reason. Give others a break.

There are more. So feel free to add to this list. There are many ways we can be better people. Let’s do our best to make 2013 a really good year. Feel free to share this e-Letter with a friend. Just forward it to them. Simple!

We are VERY excited about some of the things we have coming up this year to help you in a big way. One is our mastermind group that we are forming. We have found that masterminding is one of the best ways to learn and to improve your life. We have been masterminding for years. We owe our success to this.

And now we are almost ready to open up a very small group that will be able to personally mastermind with the two of us. Yes, sitting down together with BOTH of us and TRULY masterminding about business and life. Anything goes and nothing will be off limits!

We are starting a list of people that are interested in being in our private mastermind group. It will be extremely limited as we want this to be very intimate. If you are interested, please contact us and we’ll put you on the list of interested people. There is no commitment on your end and there’s no guarantee we can take you. Right now we’re simply looking for people that are interested. Information will be coming later this month.

Happy New Year to each and every one of you!