The name is synonymous with many things. Resourcefulness is one.
Look up resourceful in the dictionary. There’s his picture. Okay – we’ll do it for you.
[ri-sawrs-fuh l, –sohrs-, –zawrs-, –zohrs-]
able to deal skillfully and promptly with new situations, difficulties, etc.
The original MacGyver was a 1980s American action-adventure television series character. This guy could get out of any life or death situation with his trusty Swiss Army knife and a roll of duct tape.
He was the master of improvisation. In minutes he’d craft a bomb out of a paper clip and his own earwax if necessary.
MacGyver was resourceful to the max.
With all due respect there’s an unmentioned and perhaps non-apparent Achilles heel in his story.
MacGyver was constantly getting out of bad situations with the grace and skill of a ninja. Yet you have to wonder why he didn’t avoid some circumstances altogether.
MacGyver is the model for resourcefulness, no doubt. And that is a skill that will help every doctor and team member. But an even better skill is…
Be honest with your patients. Keep them comfortable. Anticipate their questions. Speak in plain English. Make sure patients understand their insurance and financial arrangements ahead of time. In short – solve problems before they happen!
But how about some different types of problems? Dentistry is evolving, and the evolution of dentistry demands that you be on your toes. Insurance changes, the increasing rise of corporate dental structures and systems, the abundance of dental providers in your region, and an often apathetic patient base are a few of the things we can look forward to.
So what can you do? One thing is for sure – doing nothing is sure to get you nowhere fast.
Marketing challenges? Insurance margins encroaching? Competition on every corner squeezing you?
What would MacGyver do? He would probably wait until his practice was sinking and then magically solve everything with a 204S scaler, a bib clip, and a couple of old amalgam capsules. But (fortunately) you’re not MacGyver…or MacDentist…or MacTeamMember.
Now is the time to identify potential problems and plan for them.
Failure isn’t the issue. Not trying is.
The best teacher you and your team have on occasion is failure. Perhaps even better is to anticipate where it can and potentially will occur and have a ready Plan B.
Plan B thinking gives you hope, help, and heroic opportunities.
Here’s a thought…
While you’re closing the books on 2016 in a few weeks do something different.
List some bold initiatives for 2017. Then go a step beyond.
Picture where failure could occur. Stare it down and…
Plan B the crap out it!
That’s enough to make Mr. MacGyver (and those competing voices of fear) stand up and take notice.