A Great Way to Get Referrals!
We all love referrals, but asking for them can make us feel so desperate! On this episode of The Dental Practice Fixers, Dr. Rich shares a great way he got tons of referrals into his practice while helping the community at the same time. (He also shows you where you can get nine more of his favorite referral methods.) Then on our “Mystery Shopper Calls” we tee up an easy one. A patient knows they need two crowns and wants to see if they can be done at the same visit. Sounds like an easy intro into “Why don’t we make an appointment for you to find out?” Not so fast cowboy – you won’t believe what these offices did! Got a question or comment? Send it to firstname.lastname@example.org.
Highlights from “A Great Way to Get Referrals!”
0:09 – Dr. Rich Madow opens up The Dental Practice Podcast by saying don’t we all love referrals! Yes, we do!
0:52 – Rich will be doing some secret shopper calls as well and they get worse and worse. But first, save money with your credit card processing with STAX with Fatt Merchant. Check out: madow.com/save
2:13 – Rich mentions the webinar that was recently posted on madow.com about asking for referrals without begging. Check it out if you missed it.
4:33 – Rich talks about a really important method to establish yourself in the community and probably is the hardest to implement from the total of 10 ways to get referrals. Your office should try this as well.
10:40 – Dr. Madow starts making mystery shopper calls. He gets back to basic and asks if a crown can be done on the same day. See what the new patient aka Rich finds out.