fbpx

Are You A Real Dentist Or Do You Just Work Here?

A Real Dentist

Are You A Real Dentist Or Do You Just Work Here?

In today’s episode, we field a great listener question about the best way to get a new patient’s contact information and what to do if they don’t commit to an appointment time. Then, we do some secret shopper calls posing as a new patient who wants an implant. Should be a no-brainer, right? After all, this patient knows what they want and they called a dental office! Do you think they offered an appointment? Listen to find out!

If you have a question for “The Fixers,” please email us at podcast@madow.com. We’d love to hear from you!

Highlights from “Are You A Real Dentist OR Do You Just Work Here?”

0:09 – Dr. Richard Madow welcomes everyone back.  Rich shares the upcoming preview of the things to come on today’s episode.

1:25 – FattMerchant is the way to go for low flat monthly credit card fees.  Have you made the switch yet?  If not, check out madow.com/gift today!  Get a $25 Amazon Gift for completing the form.

3:10 – If you have a listener question please send it to info@madow.com. Rich shares the listener question from a dentist in the Miami, Florida area for today’s episode.  The question is how to get a new patient’s contact information and how to set up an appointment if they say “no” to a scheduled appointment?

5:09 – Rich loves Florida and talks about an upcoming event that he will be speaking at the end of June.  Please check out Madow.com for all updates concerning this dental event in June.

5:42 – Dr. Madow shares his thoughts about when the caller asks for your telephone number in case we get cut off.  They already have your number.  He gives his suggestion for this question.  Check it out.

8:07 – Rich gives his suggestion about if they say “no” to a time for an appointment.  You will want to hear his suggestion to help make your dental practice run smoothly.

12:13 – Rich has a plan for the secret shopper calls.  Four calls today.  He is missing a tooth and he hears implants are the way to go.  This should be an easy new patient set up for the dental office.  Check out what happens.

Related Posts

Coaches Corner

Are These Five Numbers Making Dentists Nervous?

According to industry publication “Becker’s Dental Review,” these five numbers are making dentists nervous. My comments are in blue. 1. Eleven. 11 percent of dentists

Dental Practice Fixers

Do You Have This Affliction Most Dentists Do.

There is something that afflicts most dentists, and it can cause severe problems in their practices and lives. It’s called “Paralysis By Analysis,” and we give

Dental Practice Fixers

How To Drop PPOs in Three Easy Steps!

Every dental consultant these days seems to be teaching how to drop PPOs. But my advice is “not so fast, cowboy (or cowgirl!).” In this episode of The

Dental Practice Fixers

Fifteen Rules of Dentistry….And Life!

In this week’s episode, Dr. Rich gives fifteen fantastic rules that will apply to your dental practice….and life! It’s kind of like summer reading for

The-Obvious-Secrets-to-Case-Acceptance-1
Dental Practice Fixers

The Obvious Secrets to Case Acceptance?

Successful case acceptance in dentistry can be so mysterious but in this episode of The Dental Practice Fixers, Dr. Rich reveals two secrets.