As we travel around the country speaking to fantastic groups such as the American Academy of Dental Group Practice in Las Vegas last week, we often notice something that frankly really stinks.
You see, over the last twenty-two years we have been up-close and personal with many dentists and team members. And it’s amazing how many of them have downright rotten breath!
Whether it is from pungent foods, coffee, dehydration, or amazingly, perio disease – it seems like we have seen (and smelled) it all.
Of course we realize that everyone has occasional bad breath, body odor, or other personal maladies. But there is simply no place for that in the dental office.
Your dental co-workers are like your extended family. And everyone must agree that it is our job to alert our fellow team members (doctors included) about things such as bad breath, unsightly boogers, unzipped flies or other wardrobe malfunctions, food on face, eye or ear bunnies – okay, no need to gross you out – you get the picture by now.
It really is important, and all of that stuff reflects on your office and perceived ability to provide high quality dental care. So make a pact that instead of being offended, we will all thank a fellow team member when they say to us
“Your breath smells like freshly ground horse manure, there is something weird in your nose, and plaids and stripes don’t match.”
Actually, it should be said with kindness and caring and received that way as well. It’s all part of being on the team!!
But if you are afraid of insulting a chronic offender in your office, simply print this email out and discreetly place it somewhere where they will see it. You can even use a highlighter if there is a specific condition you wish to point out!