Entries by The Madow Brothers

What Does “CDA” Really Stand For?

Dear Coaches, I am at the end of my rope. My dental assistant has been with me for six years and the patients love her. She is a decent enough dental assistant – she is not always on the ball but she knows the procedures pretty well and after six years she knows my clinical […]

How Can I Lower My Overhead?

Welcome back to Coaches Corner! We are happy to share our years of experience working with dental offices all across North America. Here is today’s question. Hey Coaches! My practice is doing pretty well, but I always sweat it out when payroll comes around, or there is a large bill of some type. How can […]

Should we take the team to a male strip show?

Welcome back to Coaches Corner! We are happy to share our years of experience working with dental offices all across North America. We poached today’s question from our Facebook forum – “The Dental Place.” Since it is a private forum, we will keep the asker’s name confidential. However, as a member of our email list, […]

The Letter

Welcome back to Coaches Corner! We are happy to share our years of experience working with dental offices all across North America. Today’s question comes from Dr. Alan Chilton of Memphis, TN Dear Coaches, I haven’t raised my fees in over three years and realize this is long overdue. But I don’t want to scare […]

Quickies In The Office?

Welcome back to Coaches Corner! We are happy to share our years of experience working with dental offices all across North America. Today we will be sharing some “quickies” from our Coaches Corner mailbox. Q: How do you get Google to remove fake reviews?  I have tried contacting them but have gotten nowhere whatsoever. There […]

Associate Issues

Welcome back to Coaches Corner! We are happy to share our years of experience working with dental offices all across North America. Here is today’s question: Dear Coaches Corner, We just hired a new associate dentist to work two days a week. He graduated dental school in 2015 and finished his residency in 2016. He […]

A Question From A Down Under Dentist

Welcome back to Coaches Corner! We are happy to share our years of experience working with dental offices all across North America. Here is today’s question: Q: What are the three most common things that once implemented have the greatest effect on the bottom line? What is the one simple thing you see missing most […]

Yelp Yikes!!

Welcome back to Coaches Corner! We are happy to share our years of experience working with dental offices all across North America. Today’s question comes from Alissa Haber in North Platte, Nebraska Q: A former patient left a horrible review for us on Yelp. What they said isn’t even true. What should we do? How […]

What do we do With THESE Patients?

Welcome back to Coaches Corner! We are happy to share our years of experience working with dental offices all across North America. Today’s question comes from the beautiful Midwest! Q: What do we do when someone wants to get treatment but doesn’t have the funds and doesn’t qualify for CareCredit? We are losing a lot […]