How would MacGyver handle 2017? How would you?

MacGyver. The name is synonymous with many things. Resourcefulness is one. Look up resourceful in the dictionary. There’s his picture. Okay – we’ll do it for you. resourceful [ri-sawrs-fuh l, –sohrs-, –zawrs-, –zohrs-] adjective 1. able to deal skillfully and promptly with new situations, difficulties, etc. 2. The original MacGyver was a 1980s American action-adventure television series character. This guy could get out of any […]


Everyone loves some good and simple tips to help their practice and their life, right? That’s why we asked some of our TBSE 2016 speakers to share some of their favorite ones with you! We will be presenting them from time to time throughout the year. For the first stop in this series, we will […]

Do your patients really want freedom of choice?

Is freedom of choice hurting your practice’s bottom line? In 1980, the great Devo song Freedom Of Choice declared: “Freedom of choice is what you got Freedom from choice is what you want!” Let’s move to this morning. 5:30 AM – on the elliptical machine, frozen. Why? The all-important decision – what music to listen […]

Are you just a pair-of-hands?

Henry Ford was a genius with automobiles. But with people, he had his limitations. More specifically with the “worker-person.” On one occasion he asked, “Why is it that I always get the whole person, when what I really want is a pair of hands?”  You, friend…and dental professional are more than “a pair of hands.” Though […]

Is your practice being skewered? Don’t let it…..

It is amazing how the small actions of one person can totally undermine an otherwise fantastic practice or business. Don’t believe it? Check this out. Our hometown of Baltimore is constantly receiving accolades as one of the best restaurant cities in North America. Why should you care? Because of this. Recently a brand new Peruvian […]

The “greatest-thing-since-sliced-bread”

Thank Otto Frederick Rohwedder. For what, you ask? He invented sliced bread. His idea in 1912 introduced a machine that would take a loaf of bread and slice it.  How practical, right? We hate to burn-your-toast but the invention was a failure. As Seth Godin confirms, (It was) “…a good product with lousy marketing (that) […]

What kind of ridiculous question is that?

The story is told of a professor. He lectured frequently as a well-known expert in his field. Same speech. Dozens of cities. Week after week. He admitted his travel weariness to his chauffeur as they were driving to yet another engagement. The perceptive chauffeur offered his assistance. “I’ve heard you deliver this lecture dozens of […]

And the fact checker says…

Fact checking! You’re hearing a ton about that these days. It’s a political season. Go figure. It’s also a healthy kick-in-the-butt to monitor what you say. But also… How you say it. Treatment plans. Financials. And the stuff that makes-your-world-go-‘round. The facts speak for themselves but your priority is to make sure they’re heard, understood, […]

10 ridiculous things people say to dentists and team members

Here are 10 ridiculous things that people say to dentists and team members: “Ugh – I could never stick my fingers in someone else’s mouth. It’s gross!” Which is usually followed by… “…but if you don’t mind, I think I chipped a tooth. Could you take a quick look?” Sure! I’ll be glad to give […]