Coaches Corner
This Page Intentionally Left Blank…
Have you ever seen a legal document with a page that says “This page intentionally left blank?” I have and it always cracks me up! Why? Besides being very goofy looking, it is a total contradiction. If the page says “This …
Paralysis by Analysis
Have you ever sold anything on an online auction? I do it quite a bit, as a “hobby” of sorts that I have is buying and selling guitars. Sometimes I’ll purchase a really cool guitar, play it for a few …
How To Instantly Drop PPOs And Increase Practice Revenue TODAY!
It seems like every email from every dental consultant these days is telling you how horrible PPOs are and how simple it will be to drop them if you just follow their advice. To which I say, “Not so fast, …
Do You Know What A “Humblebrag” Is?
Do you know what a “humblebrag” is? Coined by the late comedian Harris Wittels, a “humblebrag” is a specific type of personal brag masked in false humility. “I’m such an idiot – tripping on the steps as I went to …
Three (Not So Simple) Life Hacks To Do Now.
Do you read self-help / motivational books? I do. Heck – I even wrote one! But I do realize that many of you have trouble finding time to do this during your busy day. With that in mind I am going to give …
Talking To Dental Patients: Twenty Things You Should Never Say…
As a dentist and dental coach who has visited hundreds of practices, I’ve heard lots of things said in dental offices by the dentist and team when they were talking to a dental patient; some great, some not so much. …
Website Bio for Dental Practices
If you go to just about any dental website (including yours), and click on “About The Doctor,” chances are that the website bio starts like this: “Dr. Smith is a 2002 graduate of The University of Maryland School of Dentistry, …
Patient Care In A Dental Office: A Very Important Dental Practice Lesson…
I actually pay a pretty substantial quarterly fee just for the privilege of being a patient of my internist, or as my mom calls him, my “fancy schmancy doctor.” He is what some may refer to as a “concierge doctor” …
Don’t Do THIS During Your Perio Exam!
Dentists should share the process of a periodontal examination with patients.
Our patients are sooooooo insurance driven.
Patients are not insurance-driven, but many PRACTICES are!