February Tips and Ideas From Coach Betty

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Hello friends! February may be the shortest month, but it can still be a great one! Here are some fun and easy ideas to use in your marketing and social media campaigns.

February is Children’s Dental Health Month

There are several ways that the office can participate in Children’s Dental Health Month.  For example,

  • Give Kids A Smile Day
  • Field Trips to the Dentist
  • Dental Health Presentations at Local Schools and/or Public Library

Be sure to be loaded with practice-branded giveaways!

February is also American Heart Month

Heart Health Talking Points: Dental Health and Heart Disease Are Related

Dental health and heart disease are intricately linked and the cost for avoiding advanced periodontal disease or even something as mild as gingivitis may very well prove to be the cause of serious medical problems in the future. Be good to your heart beginning with good oral health.

Tip: If you’re not currently taking your patients’ blood pressure at their appointments… make it a goal to start during the month of February.

Have fun with this heart theme!

Community Involvement:

Random Acts of Kindness Week: February 17th -23rd

Each day this week do one random act of kindness for one of the local businesses, service workers, current patient, etc. (This is actually always a good idea!)

A Few More Ideas for February…

National Eating Disorders Awareness Week:
February 25 – March 3 

Educational Opportunity – share on your blog and on your social media pages the impact eating disorders have on oral health.

Social Media Post Ideas to Improve Engagement:

1st: Bubble Gum Day
2nd: Groundhog Day
9th: Toothache Day
16th: National Almond Day
17th – 23rd: Through With The Chew (bringing attention to the dangers of smokeless tobacco)
National Tooth Fairy Day: 28th

While we tackle much more serious topics with our coaching clients, these fun activities are great for team spirit and patients love them too!

Yours for Greater Success,
~Betty

Betty Hayden is the lead coach at The Madow Center For Dental Practice Success. She has over 25 years of experience in the dental profession. Her expertise is in effective telephone answering techniques, profitable scheduling, marketing campaigns, communication, social media, new patient acquisition, practice growth, and much more. She is called “The Idea Woman” because she grows practices!

If you have a question for this column, please write to us at coaches@madow.com. And remember, we would like to offer you a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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Which Position In The Dental Office Is The Most Difficult?

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Recently one of us was having dinner with the principal french horn player in a major international symphony orchestra. The conversation was fascinating…until one of the guests asked him a totally lameass question….

“Which instrument in the orchestra is the most difficult?”

Of course the expected answer was the violin or oboe – instruments that are notoriously technique sensitive. But his response was something like this…

“A really great composer writes to stretch every musician in the orchestra. So while some instruments may appear to require more technical skill than others, in an well-written piece every instrument is equally challenging.”

Wow! What a cool answer and interesting thought! And it’s the same way in the dental practice. Which job is more difficult – dental assistant, dental hygienist, dental office administration, or dentist? They should ALL be very demanding and difficult.

The bottom line is that every team member should be stretched to the limit of their abilities. If anyone in the office is able to coast, they are being underutilized and overpaid. And because of that, the entire office suffers. Plus, multiple studies have shown that people are happier at work and have greater job satisfaction when they are challenged.

So what is the most difficult job in the dental office? All of them! And if they aren’t, it’s time to raise the difficulty level!

Coach Rich
Coach Dave

Dr. David Madow and Dr. Richard Madow are actual dentists who have been helping dental offices become more successful for over 28 years. They are down to earth, real people who personally connect with their clients and are proud to call them friends. If you have a question for this column, please write to them at coaches@madow.com. We are now offering a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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Practice Management and Marketing Tips for January

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“The first step towards getting somewhere is to decide you’re not going to stay where you are.” —John Pierpont “J.P.” Morgan
 

Happy New Year everyone! Coach Betty here with another edition of Coaches Corner!

Don’t let another year slip by without obtaining the practice of your dreams!

Have you created your practice management and marketing plans and goals for 2019? If not, now is the time to get started.

Do include your team in this plan! Ask them what their ideas are to make 2019 a more productive and happier year for all!  Remember, people are more likely to support that which they help to create.

Inactive Patients: 

It doesn’t help anyone to have a file cabinet or computer full of inactive patients – get them on the schedule. The end of January is a great time to start a reactivation campaign.

Insurance Maximums:

Many of your patients’ dental insurance maximums renew on January 1st. Phone your patients with a friendly reminder of their renewed benefits and to make a reservation for them to come in for their hygiene visit or incomplete treatment with the doctor. Include reminders on your social media pages.

National Clean Off Your Desk Day is January 14th:

Clutter represents indecision. Decide to get rid of the clutter! That includes any sticky notes attached to computer monitors, coats/sweaters hanging on the backs of chairs, and fast-food drink containers sitting out on the counters. While you’re at it, go ahead and attack the cabinets & closets. Say goodbye to the clutter! Don’t forget your electronic clutter as well. Clean out that email inbox!

Educational & Treatment Opportunity – January is National Hot Tea Month:

Did you know that drinking teas such as green tea can be very good for one’s dental health? A recent study showed that adults who drink green tea have superior dental health when compared to coffee drinkers! The theory is that catechins in green tea (and oolong tea) are antimicrobial and kill bacteria associated with tooth decay and periodontal disease.

Does tooth sensitivity hold some of your patients back from enjoying their favorite hot beverage? Show them how you can help relieve/eliminate tooth sensitivity. This will give a nice boost to your production too!

Give Away/Gift Idea: Green Tea Packets that have a label attached to them saying: “Our Patients are TEA-riffic! ~ Thank you!”

This is a super easy & inexpensive way to exceed expectations. Be sure to let your patients know the two reasons you have chosen to give them green tea.

Community Involvement: 

Be a donation drop-off location for collecting items for families in need. Encourage your patients and potential patients to donate items such as winter gear (mittens & scarves) or non-perishable food items.

Social Media Content Ideas to Build Engagement:

January 3rd: Drinking Straw Day
January 11th: Cigarettes Are Hazardous To Your Health Day (this should be every day!)
January 14th: Dress Up Your Pet Day
January 26th: Dental Drill Appreciation Day. Yes – that is real!
January 20th – 26th: Sugar Awareness Week

Yours for Greater Success,
~Betty

Betty Hayden is the lead coach at The Madow Center For Dental Practice Success. She has over 25 years of experience in the dental profession. Her expertise is in effective telephone answering techniques, profitable scheduling, marketing campaigns, communication, social media, new patient acquisition, practice growth, and much more. She is called “The Idea Woman” because she grows practices!

If you have a question for this column, please write to us at coaches@madow.com. And remember, we would like to offer you a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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Important Lessons From The Flintstones

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Do you remember that Flintstones episode where Fred had a double who could only say “yes” and Barney had a double who could only say “no?” It got them in all kinds of trouble.

Saying “yes” can be one of the most beautiful, generous things you can ever do. But it can also be one of the most harmful. On the other hand, saying “no” is often the right thing to do.

If you are a people-pleaser, you may be saying “yes” too frequently. And if you are afraid of trying new things, “no” may be your default for just about anything!

Here are a few guidelines – some dental some not.

If you are about to let a patient leave your office with dental treatment you are not 100% proud of, say NO.

If you want to do something but the only thing stopping you is that you are worried about what others may think, say YES!

If you are asked to take on a task but can’t do a good job, say NO.

On the other hand if an obsession with perfection is stopping you from being productive, stop being so anal and say YES!

If you are about to do something but don’t want others to find out about it, say NO.

If you are about to do something helpful but will not get any credit, say YES!

If you are going to enter a deal that benefits you but not the other party, say NO.

If you are compromising for someone you love and / or respect and can live with the results, say YES!

If you are asked to “slide something past the insurance company,” say NO.

If you have the opportunity to help a fellow human being, no matter how small the gesture, say YES!

If you are asked to cram something into your already busy schedule that you don’t want to do or simply don’t have time for, but just don’t know how to refuse – say NO.

If you have the chance to share knowledge or teach others a skill, say YES!

If something is going to distract you from that which truly matters, say NO.

If you’ve never done it before and are a bit nervous about stepping out of your comfort zone, say YES!

If it will create a habit that costs you in the long run, say NO.

Coach Rich
Coach Dave

Dr. David Madow and Dr. Richard Madow are actual dentists who have been helping dental offices become more successful for over 28 years. They are down to earth, real people who personally connect with their clients and are proud to call them friends. If you have a question for this column, please write to them at coaches@madow.com. We are now offering a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

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Why You Won’t Join The AAFD. What The Heck Is The AAFD?

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Last week we got an email from a dental organization called the AAFD. We didn’t join the AAFD. You didn’t join the AAFD. Why not?

They were offering great pricing with a large discount. They sent a nice email explaining all of the excellent benefits AAFD members receive. They told us the AAFD was packed with leaders, innovators, and friends.  So what went wrong?

They never bothered to tell us what the hell the AAFD is or what they do!!

What are we supposed to do? Make up our own meaning? The American Academy of Fertile Dentists? Already Aging Frail Drifters? Albanian Association of Future Dictators? Is it an organization so secretive that they don’t even know what they do? We just don’t know.

This frequently happens when you are so close to something or so wrapped up in something you overlook the fact that outsiders (in this case, non-members) have no idea what you are talking about.

Of course members and administrators of the AAFD know what it stands for. They live it. They love it. They inhale it. Or maybe they didn’t inhale. But the folks they are trying to appeal to have no idea what they are talking about.

So learn this and learn it well.

You should NEVER assume people (and this means your patients) know ANYTHING!

They don’t know what their insurance covers. They don’t know that treatment needs to be paid for at time of service. They don’t know what “crown” or “periodontal” means. And they certainly don’t know what “you have a five millimeter pocket on the distal of tooth # 30” means! (Yes – we heard a dentist say that to a patient once.)

So don’t be like the Academy of Assuming Friggin’ Dentists. Because surely you know what happens when you assume.

And if you don’t – please watch this clip from the classic TV show “The Odd Couple.” Click here to see what happens when you assume!!

Coach Rich
Coach Dave

Dr. David Madow and Dr. Richard Madow are actual dentists who have been helping dental offices become more successful for over 28 years. They are down to earth, real people who personally connect with their clients and are proud to call them friends. If you have a question for this column, please write to them at coaches@madow.com. We are now offering a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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Ideas For December: End The Year With A Bang!

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Take some time now to plan how you will keep a full and productive schedule all month long without any extra stress. It is the last month of your final quarter for the year. Why not end the year on a happy and high note?

I put together a few marketing and practice management ideas to help you do just that.

Practice Management Tips & Ideas For December

National Write a Business Plan Month :

Plan now to make 2019 your Best Year Yet! Meet as a team to discuss marketing ideas, production and collection goals, new patient goals, continuing education needs/wants, office maintenance/repairs/remodel needs. Put your plans down on paper! Be sure to include a plan of action: The Who, What, Where, When & How’s!

Note: If you struggle with implementing your practice management & marketing goals – a dental coaching relationship may be the solution! If you want to learn more about working with Madow Success Coaching, you should come to our Master Class on January 18th at The Madow Center in Baltimore! Call 410-526-4780 for more information.

Incomplete Treatment:

Do you have any patients with incomplete treatment or ones that are due/past due in hygiene with remaining insurance benefits that will expire at the end of this year? Do what you can to help them see the need and value in scheduling an appointment this month. Some offices invite their patients to take advantage of “today only” special offers that they share via their social media sites, email blasts, and telephone calls.

Be alert to any patients that are coming in with the doctor or hygienist and have incomplete treatment or are due in hygiene. If the schedule allows, encourage them to take care of both at the same time. This means carefully reviewing all charts in advance of the appointment.

Specials:

December is a great time for special offers on Teeth Whitening, Electric Toothbrushes, and Invisalign.

Consider having a drawing for a gift basket or gift card to a local business that your patients can enter to win when they come in for their dental appointment before December 23rd.

 Cosmetic Dentistry Opportunity:

Many of your patients will be attending holiday parties/events during the month of December. Typically, with these special occasions come a lot of picture-taking. Now is a great time to help them see how they can easily get their smile ready for the camera with teeth whitening and other cosmetic treatment/procedures.

Remember, Gift Certificates for Teeth Whitening should always be available for your patients to purchase as gifts for their loved ones.

Dental Marketing Tips & Ideas:

National Cookie Day: Dec. 4th & National Cocoa Day Dec. 12th –

Individually wrapped cookies and a package of hot cocoa with a thank you to your “sweet” patients are a great way to recognize people.

Travel Toothbrush Bags –

Many of your patients travel during the holidays. Surprise them with a small gift for their travels. Put together toothbrush bags that include a toothbrush, floss, toothpaste and a “what to do in a dental emergency” handout. You could also include other travel sized items such as lotion, Advil, lip balm, etc.

~ Social Media Post Ideas to Improve Engagement ~

Post Fun & Easy Entertaining Ideas and Recipes

25th – 31st: It’s About Time Week
7th: National Cotton Candy Day
12th: Gingerbread House Day
21st: Short Girl Appreciation Day (Shortest day of the year)
30th: Bacon Day

Sometimes despite your best efforts the schedule still falls apart. Don’t stress over it, instead use that downtime to do some training, team building, and/or office cleaning/organizing.

Yours for Greater Success,
~Betty

Betty Hayden is the lead coach at The Madow Center For Dental Practice Success. She has over 25 years of experience in the dental profession. Her expertise is in effective telephone answering techniques, profitable scheduling, marketing campaigns, communication, social media, new patient acquisition, practice growth, and much more. She is called “The Idea Woman” because she grows practices!

If you have a question for this column, please write to us at coaches@madow.com. And remember, we would like to offer you a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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The Madow Center Patient Translator

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Do patients always mean what they say and say what they mean? Of course not!

So for your convenience, we are proud to present…..
The Madow Center Dental Translator

When a patient says…..

“My last full set of x-rays was nine months ago…”

What they really mean is…..

“Pretty soon you’ll be receiving a ten year old blurry over-duplicated unreadable set of cone-cut bitewings with coffee stains.”

When a patient says….

“I’m allergic to everything except Vicodin and Oxycontin…..”

What they really mean is….

“Just hand over your prescription pad and get it over with.”

When a patient says….

“My insurance covers one hundred percent of everything…”

What they really mean is….

“I’ve got the crappiest PPO on the face of the planet and you’re not even on the list.”

When a patient says….

“His father is responsible for the bill….”

What they really mean is….

“That creep screwed me over four years ago and he’s about to do the same to you!”

When a patient says….

“I just have one quick question for you…”

What they really mean is….

“You’re about to be running twenty minutes late.”

When a patient says….

“Let me think about it….”

What they really mean is….

“You will never see me again.”

When a patient says….

“I need to come in today – it’s an emergency…”

What they really mean is….

“I’ve had some non-issue for the last three years but I know that you are super-heavily booked today so I decided to call.”

When a patient says….

“I don’t want any ‘Novocaine’….”

What they really mean is….

“I’m about to squirm, scream, and bite your fingers.”

When a patient says….

“My kids will be fine in your waiting room…”

What they really mean is….

“Hurricane Sandy part two is coming….better call FEMA.”

But…..

When a potential patient on the phone says….

“How much do you charge for a cleaning?”

Or…. “Do you take my insurance?”

Or…. “Do you do braces, see kids, or anything else….?”

What they really mean is….

“I WANT TO BECOME A NEW PATIENT IN YOUR PRACTICE!”

Believe it or not, ninety percent of the time these calls are handled incorrectly and the potential patient vanishes, never to be heard from again. How are these calls being handled in YOUR practice?

Coach Rich
Coach Dave

Dr. David Madow and Dr. Richard Madow are actual dentists who have been helping dental offices become more successful for over 28 years. They are down to earth, real people who personally connect with their clients and are proud to call them friends. If you have a question for this column, please write to them at coaches@madow.com. We are now offering a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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November Ideas From Coach Betty

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There is still time to make your final quarter of the year your best one yet. To help make that happen, here are a few dental marketing & practice management tips & ideas for the month of November…

Candy Buy Back

Many of you will be starting off the month of November hosting and celebrating your office Candy Buy Back events. Consider doing a Facebook Live Video to promote your event. Be sure to alert the local TV news, online & print newspapers and social media sites about these events.

“Plaque Friday”

Why have Black Friday when you can have “Plaque Friday?” Offer special pricing on teeth whitening, electric toothbrushes, ortho consultations, or a new patient visit.

Dental Education Opportunity:

November is National Diabetes Month

Over 30 million Americans have diabetes. People with diabetes are twice as likely to develop serious gum disease. Use this month to educate your patients about the connections between diabetes and gum disease while they are in the chair and or via email, office newsletters, and your social media sites.

International Stress Awareness Day: November 7th   

Share tips on how to reduce stress & the relationship between stress and oral health. Service/Treatment Feature: Mouthguards.

Flossing Day: November 23rd

Post fun floss facts & tips on your social media sites. Make a video and share on Facebook, YouTube & Pinterest demonstrating proper flossing techniques. And if you’re not totally sick of seeing videos of people doing the floss dance…well, go ahead and incorporate a little dancing into your educational videos. Because…why not?

Cosmetic Dentistry Opportunity:

Many of your patients will soon be attending holiday parties/events and typically with these special occasions comes a lot of picture-taking. Now is a great time to help them see how they can easily get their smile ready for the camera with teeth whitening and other cosmetic treatment/procedures. Be sure to make Dental Gift Cards/Certificates available for purchase.

November Reminders: (I know I sound like a broken record with this first reminder, but it is too important to your success to ignore…)

Incomplete Treatment & Insurance Maximum Renewals

Do you have any patients with incomplete treatment or ones that are due/past due in hygiene with remaining insurance benefits that are going to run out at the end of this year? Do what you can to help them see the need and value in scheduling an appointment this month before the end of the year rush really shifts into high gear!
If you’d like a sample “Use it or Lose It” letter send us an email and we’ll get it to you.

Social Media Post Ideas to Boost and Encourage Engagement

11/4: Daylight Savings Time Ends

11/8: X-ray Day (Share why you take/need x-rays.)

11/11: Red Lipstick Day          

11/15: Great American Smokeout

Have a fantastic November, and please let us know if we can help 2019 be your best year ever! (Hint: we can!!)

Yours for Greater Success,
~Betty

Betty Hayden is the lead coach at The Madow Center For Dental Practice Success. She has over 25 years of experience in the dental profession. Her expertise is in effective telephone answering techniques, profitable scheduling, marketing campaigns, communication, social media, new patient acquisition, practice growth, and much more. She is called “The Idea Woman” because she grows practices!

If you have a question for this column, please write to us at coaches@madow.com. And remember, we would like to offer you a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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Oh Dr. Melvin, You’re Such A Tiger!

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You don’t have to know much about golf (we sure don’t!) to know a little bit about Tiger Woods. He is generally considered to be the greatest golfer of all time, and is one of the highest paid athletes in the world. Tiger has spent more weeks at the number one ranking (683) than any other golfer – not even close. If we listed his records and achievements (and you read them) you would be late for your next patient.

And then it all came crashing down. Three back surgeries and some serious personal struggles took their toll. Tiger withdrew from tournaments, didn’t make the cut at others, missed some commitments, and couldn’t get his game off the ground. His ranking dropped… to 1199th!  While his fan base remained robust, many felt that he would never win another major tournament. He was under a form of scrutiny that would have crushed most people.

And then yesterday, Tiger won the 2018 Tour Championship!

Fortunately, most of us will never experience the ups and downs that Tiger has faced. But our own little worlds can be tough places. We have personal, family, and financial issues that are very real to us, and really can make things difficult. Let’s face it, life can be hard. And dentistry is no walk in the park either. Patients can be brutal. Competition is fierce. DSOs are real. And if you own a practice, you could be one crown prep away from missing payroll.

Tiger never quit. And most of all, he admitted he needed help. He faced his faults, and got help facing his addictions. And even though his golf greatness was obvious, he got coaching, always trying to improve his game. And from some amazing lows, Tiger is once again among the greats.

Don’t give up. Get comfortable with the fact that life has its ups and downs. And get the proper help when you need it. And if you want to chat about your practice struggles, let us know! We’re here for you!!

Coach Rich
Coach Dave
 

Dr. David Madow and Dr. Richard Madow are actual dentists who have been helping dental offices become more successful for over 28 years. They are down to earth, real people who personally connect with their clients and are proud to call them friends. If you have a question for this column, please write to them at coaches@madow.com. We are now offering a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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Marketing Ideas For A Great October!

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Marketing Ideas For October from Lead Coach Betty Hayden

Hello!
To help you plan for the best October ever, today I’m sharing some marketing tips and ideas with you. When implemented, these ideas will help keep things fresh and fun in your office. More importantly, they will exceed your patients and potential patients’ expectations which will allow you to focus on doing what you do best, helping your patients achieve healthy and beautiful smiles.
Why? Because exceeding your patients’ expectations will help keep them loyal to your office.
Here are some fun ideas for October –

Candy Buy Back

Options:

  • Collect candy in the office. This event is open to the public, and gets the entire community engaged.

Or you can do this:

  • Team up w/local school(s) and set up collection bins in each classroom where the kids can bring in their candy. The classroom with the most candy wins a gift card. Alternatively, get a local pizzeria to donate pizza for a classroom pizza party for the winning classroom.

If your office wants to host a “Halloween Candy Buy Back” event let me know and I can give you tips and ideas for a successful event from start to finish!

October is Breast Cancer Awareness Month
How can your dental office participate?
Work together as a team to decide how you will promote Breast Cancer Awareness Month. Here are a few areas to consider:

  • Collect donations for a charity
  • Decorate the office
  • Freebies – (ex: pink imprinted lip balm, little pumpkins, see more gift ideas on Pinterest)
  • Community – get involved with local BCA events
  • Wear pink and encourage your patients to wear pink
  • Involve your local news media with a press release

October is National Field Trip Month
Don’t wait for Children’s Dental Health Month in February to invite local schools to bring in their students for a field trip to the dentist. Bring them in during the month of October instead. You will be amazed how many schools will participate if you just ask. These are really fun events. Be sure each kid gets a branded “goodie bag.”

National Dental Hygiene Month
Throughout the month, make a special effort to work your hygiene continuing care lists. Send emails, texts, and make calls encouraging patients to schedule their hygiene appointments. Use your website and social media platforms to share dental hygiene tips and facts with the community.

National Face Your Fears Day: October 10th
Take this opportunity to share what you do to help make dental visits more comfortable for the fearful patient. Try to get some local media coverage.

Exceed Patient Expectations with October’s National Apple Month
Give-Away: set out a decorative bowl/basket of apples to give to your patients.

Community event: Create a hand-out for your patients listing the best local cider mills and apple orchards. Include any fall-themed events taking place in your community.

Who will you visit in the community?

  • Schools
  • Salons
  • City Hall / Police Station / Fire Department
  • Library

And anywhere else you think might be a good place to bring in new patients. At the very least, you’ll be building healthy & fun relationships with the folks in your community.

What will you bring?

  • Basket of Apples
  • Donuts and Apple Cider
  • Apple Pie
  • Toothbrush or Lip Balm attached to an apple-shaped gift tag.

Be sure that when you deliver these items, your office information is visible. Maybe include some sort of call to action special offer.

An apple a day won’t keep your dental office away!

Get your team together to make applesauce, apple pie filling, caramel sauce, or an apple/cinnamon sugar scrub. Put it in little jars with a ribbon and label with your office information. You can then give away as gifts to your new patients and or referring doctors/specialists.

Social Media (Facebook) Post Ideas to Improve Engagement
October 1st: National Walk Your Dog Day
October 5th: World Smile Day
October 8th: National Kick Butt Day
October 14th: Spiderman Day
October 16th: Boss’s Day
October 31st: National Knock-Knock Jokes Day

Wishing you all a fun and productive October!

Yours for Greater Success,
~Betty

Betty Hayden is the lead coach at The Madow Center For Dental Practice Success. She has over 25 years of experience in the dental profession. Her expertise is in effective telephone answering techniques, profitable scheduling, marketing campaigns, communication, social media, new patient acquisition, practice growth, and much more. She is called “The Idea Woman” because she grows practices!

If you have a question for this column, please write to us at coaches@madow.com. And remember, we would like to offer you a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.

To sign up for our mailing list CLICK HERE

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