Are Your Patients Actually Fee Sensitive? Ever wonder if your patients are actually fee sensitive? In this week’s episode we discuss a mysterious topic – setting our fees. Is there a true science to it,…
The Madow BrothersNovember 20, 2020
Want To Lose A Patient Forever Do THIS! In this week’s episode we get back to basics with our secret shopper calls, asking the simplest of all questions a potential new patient would ask. Do…
The Madow BrothersOctober 31, 2020
Never Run Late! If you run late, you are sending two messages to your patients: “We don’t respect your time” and “We can’t control our schedule.” Patients will absolutely leave your practice if you run…
The Madow BrothersOctober 23, 2020
Doctor My Eyes! (Are You In Network?) Getting an “in network” patient to come to your practice can be really difficult if you don’t participate with their insurance, but it can be done! On this…
The Madow BrothersOctober 16, 2020
Do Specialists Refer Back To You? If you are a general dentist, you probably have a great roster of specialists who gladly handle your referrals. But are the specialists referring back to you? Surely over…
The Madow BrothersOctober 9, 2020
Recently we have had several requests to put together a playlist of only secret shopper calls. So for this week we are rebroadcasting an episode of just that - secret shopper calls as only The Dental Practice Fixers can…
The Madow BrothersOctober 3, 2020
The Easiest Way To Lose New Patients! Have you ever wondered the easiest way to lose new patients? On this week’s edition of The Dental Practice Fixers podcast we make three Secret Shopper Calls and…
The Madow BrothersSeptember 25, 2020
What Do You Mean I Can’t Do That? What if you were so restricted that you couldn’t tell patients your practice was “state of the art,” or what courses you have taken, or even that…
The Madow BrothersSeptember 18, 2020
A Different Kind of First Impression! We all know that you never get a second chance to make a first impression. But when is that first impression actually made? In many cases, it is with…
The Madow BrothersSeptember 4, 2020