Risque Social Media and Gaggers! In this episode, featuring special guest co-host Dr. Mitchell Josephs, The Dental Practice Fixers tackle a difficult question - “Is it okay for team members to post R-rated things on…
The Madow BrothersJuly 11, 2020
After a short break due to the COVID-19 pandemic, The Dental Practice Fixers are back! We are so happy that the Dental Practice Fixers return to give us updates and solutions to problems. In this…
The Madow BrothersJune 27, 2020
COVID-19 Crisis & More: A Special Episode of The Dental Practice Fixers How to survive during this COVID-19 crisis? In this special episode of The Dental Practice Fixers podcast, we discuss why we will not…
The Madow BrothersMarch 20, 2020
Who's In Charge? One thing people tend to forget when they are on the phone with a potential patient is – Who's In Charge Here?? It’s up to the team member to gently and kindly…
The Madow BrothersMarch 13, 2020
What are the sweetest words a dental practice can hear? How about these? “I’m new in town and I’m looking for a dentist!” Wow – doesn’t get much better than that! On this week’s episode…
The Madow BrothersMarch 6, 2020
Never Say THIS to a Dental Patient! On this week’s episode of The Dental Practice Fixers podcast, we start with a discussion of things that should never be said to a dental patient. The amazing…
The Madow BrothersFebruary 28, 2020
Oh no, I just lost a new patient! Don't be the person that says: "Oh no, I just lost a new patient!" Every time the phone rings and there is a potential new patient on…
The Madow BrothersFebruary 21, 2020
On this week’s podcast, The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) experience something that rarely happens – someone ALMOST says the right things to get the patient in. But unfortunately, they…
The Madow BrothersFebruary 14, 2020
What happens when a new patient calls your practice? When a new patient calls your practice, should the call be long or short? Today we have both. On the first secret shopper call we ask…
The Madow BrothersFebruary 7, 2020