In this week’s episode we get back to basics with our secret shopper calls, asking the simplest of all questions a potential new patient would ask. Do you want to lose a patient forever?
The Madow BrothersOctober 31, 2020
Getting an “in network” patient to come to your practice can be really difficult if you don’t participate with their insurance, but it can be done! Find out what to say by watching The Dental…
The Madow BrothersOctober 16, 2020
If you are a general dentist, you probably have a great roster of specialists who gladly handle your referrals. But are the specialists referring back to you?
The Madow BrothersOctober 9, 2020
Recently we have had several requests to put together a playlist of only secret shopper calls. So for this week we are rebroadcasting an episode of just that - secret shopper calls as only The Dental Practice Fixers can…
The Madow BrothersOctober 3, 2020
Have you ever wondered the easiest way to lose new patients? On this week’s edition of The Dental Practice Fixers podcast we make three Secret Shopper Calls and they all make the same mistake –…
The Madow BrothersSeptember 25, 2020
What do you mean I can't do that? What if you were so restricted that you couldn’t tell patients your practice was “state of the art,” or what courses you have taken, or even that…
The Madow BrothersSeptember 18, 2020
A Different Kind of First Impression! We all know that you never get a second chance to make a first impression. But when is that first impression actually made? In many cases, it is with…
The Madow BrothersSeptember 4, 2020
There is something that most dentists have NEVER done - but if they would, they could learn a ton about their dental practice!
The Madow BrothersAugust 28, 2020
The World Health Organization is telling people NOT to go to the dentist! This week the Dental Practice Fixers discuss this question? “Is it safe to go to the dentist?”
The Madow BrothersAugust 21, 2020