Why bother having a new patient special if you are going to tell the potential new patient on the phone everything you can to talk them out of coming in? And let’s make it worse…
Sylvia CarlinJanuary 24, 2020
Dear Madow Brothers Coaches, Things are so bad in my practice I don't even know where to begin. I am producing close to a million dollars a year and collecting around $750K. This is considered…
The Madow BrothersJanuary 22, 2018
Okay – time for another restaurant story. It’s a quick one that can have some serious implications for your practice! At checkout in a local Baltimore lunch spot: “Would you like anything to drink?” “Yes…
The Madow BrothersOctober 9, 2017
The answer is “NO!” Now what is the question? A short time ago we were at lunch with a coaching client at a Chinese restaurant near their office. (Some of the best ideas are generated…
The Madow BrothersOctober 2, 2017
Yes - we are slightly disappointed. In your office? Maybe. But it's okay - it's not too late. You see, a few weeks ago we set out to call a bunch of practices that have…
The Madow BrothersApril 3, 2017
SAY THIS “We would love to see you as a patient in our practice! Would tomorrow at 3:00 PM or Tuesday at 11:00 AM be better for you?” NOT THAT “Would you like to make…
The Madow BrothersMarch 13, 2017
Today is “Senior Day” here in Maryland. Does that mean that the state is doing something special to recognize it’s older citizens? No – actually “Senior Day” here means that our beloved University of Maryland…
The Madow BrothersMarch 3, 2010