Practice Management Tip Archives

Madow Blog Practice Management Tip

How to answer every patient question (or at least it’s a start!)

Patients ask us questions all the time. Some are insightful questions that will help them understand their dental treatment. Others are pretty generic questions that we have heard a million times but are nonetheless important…

The Madow BrothersAugust 26, 2019

Coaches Corner New Dental Patients Practice Management Tip

Today’s question involves a simple no-cost strategy for practice growth

Here is a question we received related to practice growth: Madow Brothers, My practice seems to be a bit stagnant and I am worried about the trend, but don't want to add a lot to…

The Madow BrothersJanuary 30, 2018

Dental Scheduling New Dental Patients new patients Practice Management Tip

HELP! My dental ship is sinking… – How To Fix A Practice

Here is a question we received about how to fix a practice: Dear Madow Brothers Coaches, Things are so bad in my practice I don't even know where to begin. I am producing close to…

The Madow BrothersJanuary 22, 2018

Coaches Corner Practice Management Tip

My hygienist is retiring – what should we do?

We received this letter from a doctor whose hygienist was retiring: Dear Madow Brothers, After 21 fantastic years in the practice, my hygienist Susie is retiring. She has treated several generations of patients here and…

The Madow BrothersJanuary 15, 2018

Madow Blog New Dental Patients new patients Practice Management Tip

Give the people what they want! A lesson from a coffee shop

Okay – time for another restaurant story. It’s a quick one that can have some serious implications for your practice! At checkout in a local Baltimore lunch spot: “Would you like anything to drink?” “Yes…

The Madow BrothersOctober 9, 2017

New Dental Patients new patients Practice Management Tip

A simple lesson. Yes. — How to handle requests.

Here is a story on how not to handle requests: The answer is “NO!” Now what is the question? A short time ago we were at lunch with a coaching client at a Chinese restaurant…

The Madow BrothersOctober 2, 2017

Practice Management Tip Self Help / Training

His Fly Was Down — How to avoid creating an unhappy patient

Here is a story illustrating our point on how to avoid unhappy patients and bad reviews: Recently our friend Sally got to meet a Nobel Prize nominated physicist. She said that he was incredibly intelligent,…

The Madow BrothersSeptember 26, 2017

Practice Management Tip

A simple thing to remember in your dental practice…

As dental people, we see all kinds of folks in our practices. And many (possibly most?) are extremely kind and appreciative. But then there are others who are almost impossible to please. They can be…

The Madow BrothersSeptember 18, 2017

Dental Scheduling New Dental Patients new patients Practice Management Tip

Answer the phone — always.

Yes - we are slightly disappointed. In your office? Maybe. But it's okay - it's not too late. You see, a few weeks ago we set out to call a bunch of practices that have…

The Madow BrothersApril 3, 2017

Practice Management Tip

A Marketing Lesson from Beer

Here is a marketing lesson we can learn from beer: Is there trouble brewing at your office in the form of patients not accepting their treatment? This may be the reason. One hundred years ago,…

The Madow BrothersMarch 22, 2017

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Practice Management Tip

How to answer every patient question (or at least it’s a start!)

Today’s question involves a simple no-cost strategy for practice growth

HELP! My dental ship is sinking… – How To Fix A Practice

My hygienist is retiring – what should we do?

Give the people what they want! A lesson from a coffee shop

A simple lesson. Yes. — How to handle requests.

His Fly Was Down — How to avoid creating an unhappy patient

A simple thing to remember in your dental practice…

Answer the phone — always.

A Marketing Lesson from Beer

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