Practice Management Tip Archives

Madow Blog Practice Management Tip

How to answer every patient question (or at least it’s a start!)

Patients ask us questions all the time. Some are insightful questions that will help them understand their dental treatment. Others are pretty generic questions that we have heard a million times but are nonetheless important to the patient. (Remember - what is trivial to you is new to them, and it's their mouth!) And some…

The Madow BrothersAugust 26, 2019

Coaches Corner New Dental Patients Practice Management Tip

Today’s question involves a simple no-cost strategy for practice growth

Madow Brothers, My practice seems to be a bit stagnant and I am worried about the trend, but don't want to add a lot to my overhead either. What did you guys do to grow your practices that didn't cost a ton of money? Dr. H. Jebko Provo, UT Great question Dr. Jebko! There is…

The Madow BrothersJanuary 30, 2018

Dental Scheduling New Dental Patients new patients Practice Management Tip

HELP! My dental ship is sinking…

Dear Madow Brothers Coaches, Things are so bad in my practice I don't even know where to begin. I am producing close to a million dollars a year and collecting around $750K. This is considered really good for my mid-sized Midwestern town. But I am earning practically nothing. My hygienist and my associate are both…

The Madow BrothersJanuary 22, 2018

Coaches Corner Practice Management Tip

My hygienist is retiring – what should we do?

Dear Madow Brothers, After 21 fantastic years in the practice, my hygienist Susie is retiring. She has treated several generations of patients here and everyone loves her. Should I send an email blast out to our existing patients (coming from her) telling everyone of her retirement, or just inform patients the day before their recall…

The Madow BrothersJanuary 15, 2018

Madow Blog New Dental Patients new patients Practice Management Tip

Coffee

Okay – time for another restaurant story. It’s a quick one that can have some serious implications for your practice! At checkout in a local Baltimore lunch spot: “Would you like anything to drink?” “Yes – coffee please.” “We don’t serve coffee here – but a lot of people ask for that.” Okay – just…

The Madow BrothersOctober 9, 2017

New Dental Patients new patients Practice Management Tip

A simple lesson. Yes.

The answer is “NO!” Now what is the question? A short time ago we were at lunch with a coaching client at a Chinese restaurant near their office. (Some of the best ideas are generated during lunch meetings!) They were excited to take us there because they were a “regular” and knew we would get…

The Madow BrothersOctober 2, 2017

Practice Management Tip Self Help / Training

His Fly Was Down

Recently our friend Sally got to meet a Nobel Prize nominated physicist. She said that he was incredibly intelligent, articulate, funny, charming, and if that’s not enough, really good looking! But what was the main takeaway – the think she mentioned first and couldn’t stop talking about? His fly was down. There is a thing…

The Madow BrothersSeptember 26, 2017

Practice Management Tip

A simple thing to remember…

As dental people, we see all kinds of folks in our practices. And many (possibly most?) are extremely kind and appreciative. But then there are others who are almost impossible to please. They can be combative, grumpy, or downright nasty. And that is why we always need to remember something. Many of our patients would…

The Madow BrothersSeptember 18, 2017

Dental Scheduling New Dental Patients new patients Practice Management Tip

Slightly disappointed

Yes - we are slightly disappointed. In your office? Maybe. But it's okay - it's not too late. You see, a few weeks ago we set out to call a bunch of practices that have attended"TBSE - The Best Seminar Ever" recently to get their opinions on some things. But the project was pretty much a…

The Madow BrothersApril 3, 2017

Practice Management Tip

Beer

Is there trouble brewing at your office in the form of patients not accepting their treatment? This may be the reason. One hundred years ago, Schlitz Beer (remember Schlitz??) became the number one selling beer in the country by running a radical marketing campaign. Their ad detailed how Schlitz beer was actually made. Since no…

The Madow BrothersMarch 22, 2017

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Practice Management Tip

How to answer every patient question (or at least it’s a start!)

Today’s question involves a simple no-cost strategy for practice growth

HELP! My dental ship is sinking…

My hygienist is retiring – what should we do?

Coffee

A simple lesson. Yes.

His Fly Was Down

A simple thing to remember…

Slightly disappointed

Beer

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