Dr. David Madow & Dr. Richard Madow

The Dental Practice Fixers

For thirty years Dr. Richard Madow and Dr. David Madow have been helping dentists reach levels of success they never before imagined. Through their inspirational speaking, dental practice management coaching, new patient programs, and much more, The Madow Brothers are known as Key Opinion Leaders in the profession. As founders of TBSE (The Best Seminar Ever), one of the most popular dental conferences in history, The Madows are no strangers to motivating docs and team members to great success and happiness. Their dental podcast, "The Dental Practice Fixers," is turning out to be dentistry's most exciting and informative practice building show. Thanks for being here!


The Dental Practice Fixers Podcast

Podcast Episodes
February 21, 2020

Looks Like YOU Just Lost A New Patient!

Oh no, I just lost a new patient! Don't be the person that says: "Oh no, I just lost a new patient!" Every time the phone rings and there is a potential new patient on…
Podcast Episodes
February 14, 2020

OMG – Someone ALMOST Handled A Call Correctly!

On this week’s podcast, The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) experience something that rarely happens – someone ALMOST says the right things to get the patient in. But unfortunately, they…
Podcast Episodes
February 7, 2020

The Long and Short Of It! | When a new patient calls your practice

What happens when a new patient calls your practice? When a new patient calls your practice, should the call be long or short? Today we have both. On the first secret shopper call we ask…
Podcast Episodes
January 31, 2020

The ONE Thing No One Seems To Get Right!

Yes – the secret shopper calls continue, and this week is a perfect demonstration of the one extremely important thing no office seems to get right. What is it? Listen to find out, and hear…
New Dental PatientsPodcast Episodes
January 24, 2020

We Love New Patients – Just Not YOU!

Why bother having a new patient special if you are going to tell the potential new patient on the phone everything you can to talk them out of coming in? And let’s make it worse…
dental patient on holdPodcast Episodes
January 17, 2020

Sorry – We Only Do Ugly Looking Dentistry Here!

Is it EVER okay to put a potential new patient on hold? Only if you want them to go somewhere else. But this secret shopper call actually got worse when the person representing the office…
a scared new dental patientPodcast Episodes
January 10, 2020

Are You Scaring Away New Patients?

A potential new patient call seems to be going well, and then strangely and for no reason at all the person at the dental practice seemingly does everything she can to scare the patient away…
Secret Shopper CallsPodcast Episodes
December 21, 2019

Secret Shopper Calls – Can ANYONE Get This Right?

he “Secret Shopper Call” is one of the most popular parts of The Dental Practice Fixers podcast.because we learn so much from them.
A dentist with a dilemmaPodcast Episodes
December 12, 2019

A Dentist’s Dilemma – How Much Is Enough?

It seems like everyone is telling a dentist he needs more – more new patients, more money, more success....but he has no desire to increase the way things are going in his practice
sunday night bluesPodcast Episodes
December 6, 2019

Why Do Dentists Get The Sunday Night Blues?

A dentist writes in with an interesting issue. Instead of looking forward to going to work, every week a dentist gets the “Sunday Night Blues.”
a disapproving female staff member with no solutionsPodcast Episodes
November 15, 2019

Could A Well-Meaning Team Member Be Sabotaging Your Practice?

A long-term team member has been talking patients out of getting their treatment done!
Is a hygiene schedule a blessing or a curse?Podcast Episodes
November 8, 2019

Is My Hygiene Schedule A Blessing Or A Curse?

On today's call one practice has a hygiene schedule that isn't nearly full enough and the other has a schedule where they can’t get a patient in for months.

Let's talk success!

If you are serious about earning more money, reducing your stress, uniting your team – and learning how Madow Coaching can help you reach the practice of your dreams and live the life you have always wanted and deserve, the free Masterclass is for you!!