The Dental Practice Fixers Podcast

Dr. David Madow and Dr. Richard Madow use their more than 30 years of experience to help doctors and team members build their practice with their podcast for dental practice management.

Dr. David Madow & Dr. Richard Madow

The Dental Practice Fixers

For thirty years Dr. Richard Madow and Dr. David Madow have been helping dentists reach levels of success they never before imagined. Through their inspirational dental conference speaking, dental practice management coaching, new patient programs, and much more, The Madow Brothers are known as Key Opinion Leaders in the profession. As founders of TBSE (The Best Seminar Ever), one of the most popular dental conferences in history, The Madows are no strangers to motivating docs and team members to great success and happiness. Their podcast for dental practice management, "The Dental Practice Fixers," is turning out to be dentistry's most exciting and informative practice building show. Thanks for being here!


equation in dentistryDental Practice FixersPodcast Episodes
January 23, 2021

The Most Important Equation in Dentistry!

In today’s episode of The Dental Practice Fixers we talk about THE MOST important equation in dentistry. It’s one that will totally change the way you think about your dental practice.
Do You Do WhatDental Practice FixersPodcast Episodes
January 9, 2021

Do You Do WHAT?

Do You Do What? In today’s episode of The Dental Practice Fixers we talk about a huge problem that most practices have when it comes to new patients. It’s probably not what you think! Do…
presenting treatmentDental Practice FixersPodcast Episodes
December 18, 2020

The Key To Presenting Treatment?

A newly minted dentist writes in with a great question: How do I answer a patient when they ask me how much experience I have in a procedure – when I don’t have any? Do…
telephone flow chartDental Practice FixersPodcast Episodes
December 11, 2020

New Patient Telephone Flow Chart

New Patient Telephone Flow Chart In 99% of our mystery shopper calls, things don’t end up very well. Well – don't worry – in this week’s episode we present a new patient telephone flow chart…
the problemDental Practice FixersPodcast Episodes
December 4, 2020

The Core of The Problem

In this week’s episode we do some secret shopper calls that lead to “The Core of The Problem.” So many different questions that patients ask.
fee sensitiveDental Practice FixersPodcast Episodes
November 20, 2020

Are Your Patients Actually Fee Sensitive?

Ever wonder if your patients are actually fee sensitive? In this week’s episode we discuss a mysterious topic – setting our fees.
ransomwareDental Practice FixersPodcast Episodes
November 6, 2020

Ransomware – It Can Happen To YOU!

In this week’s episode we discuss a very scary topic – ransomware. Cyberattacks are happening in dental practices all across the country, and make sure it doesn’t happen to you.
lose a patientDental Practice FixersPodcast Episodes
October 31, 2020

Want To Lose A Patient Forever? Do THIS!

In this week’s episode we get back to basics with our secret shopper calls, asking the simplest of all questions a potential new patient would ask. Do you want to lose a patient forever?
run lateDental Practice FixersPodcast Episodes
October 23, 2020

Special Podcast Episode: Never Run Late!

Patients will absolutely leave your practice if you run late, although they won’t tell you that’s why they are leaving.
in networkDental Practice FixersPodcast Episodes
October 16, 2020

Doctor My Eyes! (Are You In Network?)

Getting an “in network” patient to come to your practice can be really difficult if you don’t participate with their insurance, but it can be done! Find out what to say by watching The Dental…
Do Specialist Refer Back to You?Dental Practice FixersPodcast Episodes
October 9, 2020

Do Specialists Refer Back To You?

If you are a general dentist, you probably have a great roster of specialists who gladly handle your referrals. But are the specialists referring back to you?
Dental Practice FixersPodcast Episodes
October 3, 2020

Special “Dental Practice Fixers” Rebroadcast – The Best of Secret Shopper Calls!!

Recently we have had several requests to put together a playlist of only secret shopper calls. So for this week we are rebroadcasting an episode of just that - secret shopper calls as only The Dental Practice Fixers can…

Let's talk success!

How can your practice improve if you don’t
truly understand where improvement is needed?

 You can take advantage of our “PRACTICE SNAPSHOT.” And – it only takes three minutes! Then you will truly see your practice’s strengths AND weaknesses, It’s simple, it’s easy, and there is no charge or obligation. Just click on the image.