The Madow Center for Dental Practice Success

The Madow Dental Podcast

Featuring Secret Shopper Calls To Dental Offices

Presented by Richard Madow, DDS


Difficult patients can be frustrating, annoying, manipulative, hostile, and litigious. But fear not – on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we’ve got a great step-by-step system to transform the toughest patients into those who become beacons for the practice!

Then on the mystery shopper calls we do something that may have you barking up the wrong tree. You gotta hear them!

Here are some very important and easy ways to help enhance your practice and your life!

1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter

When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Practice Fixers coffee mug!!

2 – Meet up with us in our private FACEBOOK group to continue the discussion: https://www.facebook.com/groups/dentalplace123

3 – Schedule time on Dr. Rich’s personal calendar to discuss any practice issues or ways to improve! (This is for practice-owning dentists only!)   www.madow.com/calendar

4 – Save money every single month on autopilot by paying a low, flat, monthly fee for credit card processing! Stop wasting money, and lower your overhead with one call!   www.madow.com/save

5 – Get the absolute most for your dental scrap with Southern Dental Refining. Deal directly with the owner, cut out middlemen and salespeople, and get some real mailbox money!    www.madow.com/gold

6-Read our blogs to learn something new, to be entertained, and to discover practice mangement tips to improve your practice and your life.  madow.com/coaches-corner

Hair, Skin, Feet, Teeth…Can Improve Your Practice!

What do hair, skin, and feet have to do with improving your dental practice? A lot – and you will find out why on today’s episode of The Dental Practice Fixers Podcast featuring Mystery Shopper ...
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Is Your Practice So Good That It’s Bad?

Can your practice be so good that it’s bad? The answer is YES, and we’ll tell you why on this episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls. Listen to learn a ...
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Special Year End Episode – 16 Rules of Life and Dentistry!

On this special year-end episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls, Dr. Richard Madow reveals sixteen important rules that will help with both your dental practice and your life. It’s a ...
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Why Should I Go To YOUR Practice?

A new patient moves to your area. Why should they choose your practice over the others? And more importantly, can you provide an experience that would make that happen? That’s the topic on today’s episode ...
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Should I Stay or Should I Go

A sad letter from a disgruntled associate is featured on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, and it provides some great leadership advice for associates, owner dentists, and team ...
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Get Patients To Ask YOU For Whitening!

There are four huge reasons we love doing whitening for our patients, and it’s even more fun when you get patients to ask US about it instead of US telling THEM! You’ll learn how and ...
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Would You Like A Crown With That? Dental Lessons From An Unlikely Source!

On the episode of The Dental Practice Fixers Featuring Mystery Shopper Calls podcast for dentists, Dr. Rich shares some great practice growth tips from a very unlikely source. Then we go to our mystery shopper ...
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Dr. Rich Gets Duped!

Could there be a dental practice lesson when Dr. Rich got duped by a punk rock skater girl? Yes, and it will help you get more new patients on this episode of The Dental Practice ...
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Doc – Do You Guarantee These Crowns?

Should we guarantee those crowns?  Should we “warranty” our dental treatment? Is it a positive factor in treatment acceptance and patient retention, or does it make us look like the local Best Buy? Find out ...
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Have a question for Rich?

For thirty years, Dr. Richard Madow has been helping dentists reach levels of success they never before imagined. Through his inspirational dental conference speaking, dental practice management coaching, new patient programs, and much more, Dr. Richard Madow is known as a Key Opinion Leader in the profession. As a founder of TBSE (The Best Seminar Ever), one of the most popular dental conferences in history, Dr. Madow is no stranger to motivating docs and team members to great success and happiness. His podcast for dental practice management, “The Madow Dental Podcast,” is turning out to be dentistry’s most exciting and informative practice building show. Thanks for being here dental professionals!