The Madow Center for Dental Practice Success

The Madow Dental Podcast

Presented by Dr. Richard Madow and Dr. David Madow

For thirty years Dr. Richard Madow and Dr. David Madow have been helping dentists reach levels of success they never before imagined. Through their inspirational dental conference speaking, dental practice management coaching, new patient programs, and much more, The Madow Brothers are known as Key Opinion Leaders in the profession. As founders of TBSE (The Best Seminar Ever), one of the most popular dental conferences in history, The Madows are no strangers to motivating docs and team members to great success and happiness. Their podcast for dental practice management, “The Madow Dental Podcast,” is turning out to be dentistry’s most exciting and informative practice building show. Thanks for being here!


In dentistry, it’s super important to lead our patients to the next step, whether that is scheduling treatment, becoming a patient in your practice, or anything else. In this episode of The Dental Practice Fixers, Dr. Rich shares a story and a great quote that will demonstrate the importance of telling our patients what they need to do next. Then on our secret shopper calls, something AMAZING happens – you gotta hear it! 


The Obvious Secrets to Case Acceptance?

Successful case acceptance in dentistry can be so mysterious but in this episode of The Dental Practice Fixers, Dr. Rich reveals two secrets.

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Retiring Hygienist Wreaks Havoc!

Dr. Madow discusses some issues when a dental hygienist retires and wants the clients’ list to stay in touch.

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The Answer Is NO!

In this episode, Dr. Rich talks about a phenomenon he observes at way too many dental practices: “The answer is NO – now what’s the question?”

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Should We Ever Do This At The First Visit?

In this episode, Dr. Rich shares a question he got from an attendee at a recent seminar – is it ethical to do a prophy on the first visit?

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Does Your Office Pass The Dishwasher Test?

Does your office pass the dishwasher test? Find out how this relates to your dental practice and how to improve your customer service.

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Ten Things A Dentist Should Never Say!

Dr. Rich has visited hundreds if not thousands of dental practices, and he shares ten things that a dentist should never say!

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missed opportunities

Missed Opportunities!

There are so many missed opportunities in the dental office, and in this episode of The Dental Practice Fixers podcast, we give you a bunch.

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breath stinks

Your Breath Stinks!

This episode “Your Breath Stinks” features some pretty crazy “mystery shopper calls.” A potential patient wants to know if their stink breath could be caused by a dental problem.

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dr anonymous

“Dr. Anonymous…”

A unique Dental Practice Fixers Podcast as a dentist asks a question about his team and then appears as “Dr. Anonymous” to discuss it.

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