The Madow Center for Dental Practice Success

The Madow Dental Podcast

Presented by Dr. Richard Madow

For thirty years, Dr. Richard Madow has been helping dentists reach levels of success they never before imagined. Through his inspirational dental conference speaking, dental practice management coaching, new patient programs, and much more, Dr. Richard Madow is known as a Key Opinion Leader in the profession. As a founder of TBSE (The Best Seminar Ever), one of the most popular dental conferences in history, Dr. Madow is no stranger to motivating docs and team members to great success and happiness. His podcast for dental practice management, “The Madow Dental Podcast,” is turning out to be dentistry’s most exciting and informative practice building show. Thanks for being here dental professionals!


Successful case acceptance in dentistry can be so mysterious – but in this episode of The Dental Practice Fixers Dr. Rich reveals two “Obvious Secrets” that will help your patients get the dental treatment they need! Then on our secret shopper calls we go back to the basics of a potential new patient needing a cleaning. But… there’s a little twist added, and it has to do with the practice’s website. Hint: If something is on your website, everyone in the office better know what it means! The results are not good!! Got a question for The Fixers? Just send it to info@madow.com

Have a question for Rich?

Do You Do What

Do You Do WHAT?

Do You Do What? In today’s episode of The Dental Practice Fixers, we talk about a huge problem that most practices have when it comes to new ...
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presenting treatment

The Key To Presenting Treatment?

A newly minted dentist writes in with a great question: How do I answer a patient when they ask me how much experience I have in a procedure – when I don’t have any? Do you need the answer to the key to presenting treatment as well? 

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telephone flow chart

New Patient Telephone Flow Chart

    Highlights of “New Patient Telephone Flow Chart” 0:18 – Dr. Richard Madow opens up the podcast by saying how wonderful it would be to have a telephone flow chart to answer any kind …

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the problem

The Core of The Problem

In this week’s episode we do some secret shopper calls that lead to “The Core of The Problem.” So many different questions that patients ask.

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fee sensitive

Are Your Patients Actually Fee Sensitive?

Ever wonder if your patients are actually fee sensitive? In this week’s episode we discuss a mysterious topic – setting our fees.

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Ransomware – It Can Happen To YOU!

In this week’s episode we discuss a very scary topic – ransomware. Cyberattacks are happening in dental practices all across the country, and make sure it doesn’t happen to you.

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lose a patient

Want To Lose A Patient Forever? Do THIS!

In this week’s episode we get back to basics with our secret shopper calls, asking the simplest of all questions a potential new patient would ask. Do you want to lose a patient forever?

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run late

Special Podcast Episode: Never Run Late!

Patients will absolutely leave your practice if you run late, although they won’t tell you that’s why they are leaving.

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in network

Doctor My Eyes! (Are You In Network?)

Getting an “in network” patient to come to your practice can be really difficult if you don’t participate with their insurance, but it can be done! Find out what to say by watching The Dental Practice Fixers Podcast.

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