The Madow Center for Dental Practice Success

The Madow Dental Podcast

Presented by Dr. Richard Madow and Dr. David Madow

For thirty years Dr. Richard Madow and Dr. David Madow have been helping dentists reach levels of success they never before imagined. Through their inspirational dental conference speaking, dental practice management coaching, new patient programs, and much more, The Madow Brothers are known as Key Opinion Leaders in the profession. As founders of TBSE (The Best Seminar Ever), one of the most popular dental conferences in history, The Madows are no strangers to motivating docs and team members to great success and happiness. Their podcast for dental practice management, “The Madow Dental Podcast,” is turning out to be dentistry’s most exciting and informative practice building show. Thanks for being here!


In dentistry, it’s super important to lead our patients to the next step, whether that is scheduling treatment, becoming a patient in your practice, or anything else. In this episode of The Dental Practice Fixers, Dr. Rich shares a story and a great quote that will demonstrate the importance of telling our patients what they need to do next. Then on our secret shopper calls, something AMAZING happens – you gotta hear it! 

Special “Dental Practice Fixers” Rebroadcast – The Best of Secret Shopper Calls!!

Recently we have had several requests to put together a playlist of only secret shopper calls. So for this week we are rebroadcasting an episode of just that – secret shopper calls as only The Dental Practice Fixers can …

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lose new patients?

The Easiest Way To Lose New Patients!

Have you ever wondered the easiest way to lose new patients? On this week’s edition of The Dental Practice Fixers podcast we make three Secret Shopper Calls and they all make the same mistake – making assumptions about the caller that ultimately lead to NO appointment!

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What Do You Mean I Can’t Do That?

What do you mean I can’t do that? What if you were so restricted that you couldn’t tell patients your practice was “state of the art,” or what courses you have taken, or even that you try to make your patients as comfortable as possible?

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first impression

A Different Kind Of First Impression!

A Different Kind of First Impression! We all know that you never get a second chance to make a first impression. But when is that first impression ...
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most dentists have never

Something Most Dentists Have NEVER Done!

There is something that most dentists have NEVER done – but if they would, they could learn a ton about their dental practice!

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Is it safe to go to the dentist

WHO Says It’s Not Safe To Go To The Dentist?

The World Health Organization is telling people NOT to go to the dentist! This week the Dental Practice Fixers discuss this question? “Is it safe to go to the dentist?”

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your practice

A Senior Moment in Your Practice!

Seniors can be the most amazing and gratifying patients in your practice, and they can also be the biggest nightmares. On this week’s podcast we answer a great listener question about seeing this demographic

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You Hit The Nerve

You Hit The Nerve!!!

What to say when the endodontist tells the patient “You hit the nerve!” That’s a listener question we tackle on this week’s edition of The Dental Practice Fixers podcast, with special guest co-host Dr. Mitchell Josephs.

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just fill it

Can’t You Just Fill It?

One of the most difficult situations we face is when a patient says “My old dentist never told me that!” or “Can’t you just fill it?

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