Don’t Forget to Re-“Member” This!
Then, sticking with that theme, we do some secret shopper calls that should practically be guaranteed an appointment! We scanned the internet for practices that have in-office membership plans and gave them a call. “I need a ton of work and don’t have insurance – what can you do?” Do you think they offered up the membership plan? Do you think they offered an appointment? Listen to find out!
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Highlights from “Don’t Forget to Re-“Member” This!”
0:11 – Dr. Richard Madow opens up the Dental Practice Fixers podcast by asking listeners if they have thought about having an in-house membership plan in their dental office. This will be discussed on today’s podcast.
1:35 – If you have not switched to FattMerchant as your credit card processor then you are losing money! Get the low monthly fee. Save money and check out madow.com/save
2:42 – Rich defines what a dental membership plan is and why it is so beneficial for any dental practice office. Dental memberships are great!
4:40 – Maybe you have had this question…What about the cash-paying customers? If they sign up for the dental membership plan will I lose out and actually get a net negative return? Find out Rich’s advice on this.
5:32 0 Rich shares a story of Bob Newhart and how it relates to dental memberships.
10:50 – After you get a dental membership – is that it? Find out what Rich has to say about this.
12:09 – The Madow Center for Dental Practice Success offers a dental membership in a box for a one-time payment. This dental membership in a box comes with everything you need to get started on your own in-house dental membership plan. Check it out >>> https://www.madow.com/membership-in-a-box/
13:15 – Rich makes his first secret shopper call and asks about any type of membership offered at their office.
16:05 – Rich discusses this secret shopper caller. Did he answer Rich’s question about dental membership and explain it correctly? Tune in to hear.
17:26 – Dr. Madow makes the second secret shopper call.
20:43 – Rich was given a lot of information about options, but did she explain everything correctly? Did she ask Rich for a time to come in? Did she call her in-house dental “INSURANCE“? Learn why this can be so dangerous!
22:50 – Rich makes the last call for this episode on the Dental Practice Fixers Podcast.
25:45 – Rich discusses this caller. Rich asked if he could use Care Credit and the in-house dental membership. Find out what she said. Does your dental practice do this? Also, find out if she asked for a time to come in for an appointment.
27:15 – Thanks for joining us this week! Any questions please email us at firstname.lastname@example.org