In this episode, a team member writes in to ask an important question. The docs in her practice are fantastic, but one of them may be doing something that is sabotaging the entire office!! He thinks he is being nice, but is he really wreaking havoc? Find out when The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) tackle this difficult question and give some great tips along the way. Then in the call of the week – a potential new patient calls with a great question about whitening and veneers. They want treatment and are ready to rock! Could the office mess THIS one up? You need to hear this one and learn from it! Also, if you have a question that you would like answered on our podcast, please send it in to firstname.lastname@example.org. We will do our best to get yours answered!