Is This Patient Being Unreasonable? Or Is It Me?

By October 18, 2019 March 5th, 2020 Dental Practice Fixers, Podcast Episodes
unreasonable patient

We really want to be accommodating to our patients to make them happy – especially the “good” ones who get their treatment done and refer others. But did this patient cross the line? Find out when The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) tackle a crazy situation and give some great tips along the way. Then on the call of the week – a prospective new patient calls with a few very reasonable questions. But what should have been a very simple answer really went off the rails. You need to hear this one and learn from it! Also, if you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered!


Meet the Madow Brothers

Dr. Dave & Dr. Rich Madow

Dr. David Madow

Influencer, Speaker, Author & Coach at The David Madow Lifestyle Show + Co-founder of The Madow Center for Dental Practice Success.

davidmadow.com/

Dr. Richard Madow

International Keynote Speaker, Author, Award Winning Musician & Composer, Coach and Co-founder of The Madow Center for Dental Practice Success.

richardmadowspeaker.com

The Madow Brothers

Author The Madow Brothers

Event Coordinator at The Madow Group. Hope has broad experience in project planning and execution. Focus on problem solving and increasing efficiency in both large and small business environments. Direct experience with sales and marketing, team management and employee training.

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