Chat with us, powered by LiveChat

Is This The Biggest Mistake A Practice Can Possibly Make?

By November 1, 2019 January 16th, 2020 Podcast Episodes
receptionist answering too many calls

A doctor writes in with a dilemma. Their phone is ringing, but constantly going into voicemail. Why? They can’t afford a second person at the front desk. This is obviously unacceptable! But The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) have some solutions that don’t necessarily involve a new hire.

Then on the call of the week – a prospective new patient calls with a wife who needs eight crowns. Eight! How could this one be messed up?? Believe it or not, it was. You need to hear this one and learn from it! Also, if you have a question that you would like answered on our podcast, please send it in to We will do our best to get yours answered!

Meet the Madow Brothers

Dr. Dave & Dr. Rich Madow

Dr. David Madow

Influencer, Speaker, Author & Coach at The David Madow Lifestyle Show + Co-founder of The Madow Center for Dental Practice Success.

Dr. Richard Madow

International Keynote Speaker, Author, Award Winning Musician & Composer, Coach and Co-founder of The Madow Center for Dental Practice Success.

The Madow Brothers

Author The Madow Brothers

More posts by The Madow Brothers