When a potential new patient calls with some questions, it’s often a good idea to offer a free consult. That way, you can actually do a quick look, have them see the office, meet the dentist and team, and hopefully schedule an appointment. What could go wrong with a free consult? Believe it or not, a lot!! See what happens when one of the Dental Practice Fixers was on the other side of this equation!
Then we continue the theme with the call of the week, trying to find out what happens on the first visit. But as The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) will find out, absolutely nothing will happen at this first visit! Why? You need to hear this one!
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If you enjoyed this podcast, check out our previous podcast, The Oldest Question In Dentistry – How Can I Prevent Last Minute Cancellations?