Little Word. HUGE Power.

It’s a small word. But learn to say it effectively and judiciously and it will save you aggravation, energy, time, money, and frustration. It’s a word that many of us are afraid to say, or feel guilty about. But learn how to say it with a smile on your face and kindness in your heart – and you’ll be doing yourself and others around you a favor.

The word is “NO.”

And it shouldn’t be adorned with a ton of excuses, convoluted explanations, or even worse, white lies. Just a simple nicety, and then “no.”

“I’m sorry, but I won’t be able to attend.”

“That sounds great, but I’m going to pass.”

“Unfortunately that won’t work out for me.”

“Thanks for the offer, but I’m going to respectfully decline.”

That’s it. No thank you. (When it comes to dealing with patients, it is of course wise not to actually use the word “no” – and to offer up alternatives.)

So don’t get over-committed. Don’t do things that won’t fit into your plans or goals because you don’t know how to say “no.”

Simple advice. But is it life changing?


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