It’s something many dentists fear. You hire a consultant to help your practice and they want you to do something that you just don’t want to do….like fire a team member!! Should you listen? Find out when The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) tackle this difficult question and give some great tips along the way. Then on the call of the week – a prospective new patient calls to find out if they can get their perio needs taken care of. Do you think the phone squad knew what they were talking about? How do you think they handled it? You need to hear this one and learn from it! Also, if you have a question that you would like answered on our podcast, please send it in to email@example.com. We will do our best to get yours answered!