What happens when you have a fantastic team member, one that the patients love, works hard, and has been with the practice forever – but she has one really bad habit? Is it a deal breaker? Find out when The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) tackle this difficult question and give some great tips along the way.
Then we do a somewhat unusual call of the week – calling a GP office and asking about a specialist referral. How do you think they handled it? How do you think YOUR office would handle it? You need to hear this one and learn from it!
Also, if you have a question that you would like answered on our podcast, please send it in to firstname.lastname@example.org. We will do our best to get yours answered!