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Phone Going to Voicemail — Is This The Biggest Mistake For A Practice?

By November 1, 2019 March 6th, 2020 Dental Practice Fixers, Podcast Episodes
receptionist answering too many calls

A doctor writes in with a dilemma. Their phone is ringing, but constantly going into voicemail. Why? They can’t afford a second person at the front desk. This is obviously unacceptable! But The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) have some solutions to phone going to voicemail that don’t necessarily involve a new hire.

Then on the call of the week – a prospective new patient calls with a wife who needs eight crowns. Eight! How could this one be messed up?? Believe it or not, it was. You need to hear this one and learn from it! Also, if you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered!


Meet the Madow Brothers

Dr. Dave & Dr. Rich Madow

Dr. David Madow

Influencer, Speaker, Author & Coach at The David Madow Lifestyle Show + Co-founder of The Madow Center for Dental Practice Success.

davidmadow.com/

Dr. Richard Madow

International Keynote Speaker, Author, Award Winning Musician & Composer, Coach and Co-founder of The Madow Center for Dental Practice Success.

richardmadowspeaker.com

The Madow Brothers

Author The Madow Brothers

Event Coordinator at The Madow Group. Hope has broad experience in project planning and execution. Focus on problem solving and increasing efficiency in both large and small business environments. Direct experience with sales and marketing, team management and employee training.

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