|Recently one of us was having dinner with the principal french horn player in a major international symphony orchestra. The conversation was fascinating…until one of the guests asked him a totally lameass question….
“Which instrument in the orchestra is the most difficult?”
Of course the expected answer was the violin or oboe – instruments that are notoriously technique sensitive. But his response was something like this…
“A really great composer writes to stretch every musician in the orchestra. So while some instruments may appear to require more technical skill than others, in an well-written piece every instrument is equally challenging.”
Wow! What a cool answer and interesting thought! And it’s the same way in the dental practice. Which job is more difficult – dental assistant, dental hygienist, dental office administration, or dentist? They should ALL be very demanding and difficult.
The bottom line is that every team member should be stretched to the limit of their abilities. If anyone in the office is able to coast, they are being underutilized and overpaid. And because of that, the entire office suffers. Plus, multiple studies have shown that people are happier at work and have greater job satisfaction when they are challenged.
So what is the most difficult job in the dental office? All of them! And if they aren’t, it’s time to raise the difficulty level!
Dr. David Madow and Dr. Richard Madow are actual dentists who have been helping dental offices become more successful for over 28 years. They are down to earth, real people who personally connect with their clients and are proud to call them friends. If you have a question for this column, please write to them at firstname.lastname@example.org. We are now offering a complimentary 30-minute coaching session! Please CLICK HERE to schedule yours. Doctors only please.
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