Schedule More New Patients With ALASKA!
In today’s episode we field a great listener question about the best way to get a new patient off the phone and into the appointment book. The answer? Take them to ALASKA! (It’s an acronym for a system that will help you schedule more new patients! Then, we do some secret shopper calls posing as a new patient who want to pay in cash. Should be a no-brainer, right? Do you think they offered an appointment? Listen to find out!
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Highlights from “Schedule More New Patients With ALASKA!”
0:08 – Dr. Richard Madow welcomes everyone to the Dental Practice Fixers Podcast. Every episode we feature secret shopper calls and listener questions.
1:40 – Getting new patients is great but lowering your credit card processing is great! Switch to FattMerchant gives you a low monthly fee. Just for checking it out, they will give you a $25 gift card from Amazon. Check it out here!
3:17 – Rich shares the listener question for this week’s episode on “Schedule More New Patients with ALASKA!” If you have a listener question please email us at firstname.lastname@example.org.
5:35 – Rich answers the question on how many times should the phone ring before answering the phone. Check out what Dr. Madow has to say about this.
9:20 – Rich talks about answering questions. Do you struggle with answering questions and giving figures when the new patient asks you questions. Check out his advice on this.
11:19 – Find out why most of the secret shoppers’ callers never get to the last A from ALASKA.
13:41 – What your office to get it right? Check out this free resource madow.com/profit
14:32 – Rich shared some new upcoming things The Madow Center has to look forward to in the coming months. You will want to hear this!
15:02 – Dr. Richard Madow makes the secret shopper calls. Listen to what these callers do.