fbpx

Sorry – We Only Do Ugly Looking Dentistry Here!

dental patient on hold

Is it EVER okay to put a potential new patient on hold? Only if you want them to go somewhere else. But this secret shopper call actually got worse when the person representing the office wasn’t sure if the office did cosmetic dentistry! And as they say – things go from bad to worse when a simple question about flossing is asked! How do you think YOUR practice would handle these pretty simple secret shopper calls?

Hear what The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) have to say about what is going on in just about every office across the US. It’s really scary!! And if you have a question that you would like answered on our podcast, or if you would like us to call YOUR office, please email us at podcast@madow.com. We will do our best to accommodate!

Related Posts

Dental Practice Fixers

Why Our Patients Love To Be Led!

In dentistry, it’s super important to lead our patients to the next step, whether that is scheduling treatment, becoming a patient in your practice, or anything else.

Dentistry, Football, Etc....
Coaches Corner

Dentistry, Football, Etc…

Dentistry, Football, Etc… A great dental practice (and life) lesson was shown on December 19th to fans of The Baltimore Ravens. (Yes – I’m a

webinar - shut the back door
Webinars

Reactivation: “Shut The Back Door!”

https://vimeo.com/665418672 Some studies have shown that the cost of obtaining a new patient is TWELVE TIMES higher than reactivating ones who have already been into

perio exam
Coaches Corner

Don’t Do THIS During Your Perio Exam!

Don’t Do THIS During Your Perio Exam! (It’s a huge mistake that most dentists and hygienists make) There is a huge mistake that most dentists

This Is NOT A Dental IQ Test!
Dental Practice Fixers

This Is NOT A Dental IQ Test!

One of the craziest things that dentists say is “my patients have a low dental IQ!” On today’s episode of The Madow Dental Podcast, we will find