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Sorry – We Only Do Ugly Looking Dentistry Here!

By January 17, 2020March 5th, 2020Dental Practice Fixers, Podcast Episodes
dental patient on hold

Is it EVER okay to put a potential new patient on hold? Only if you want them to go somewhere else. But this secret shopper call actually got worse when the person representing the office wasn’t sure if the office did cosmetic dentistry! And as they say – things go from bad to worse when a simple question about flossing is asked! How do you think YOUR practice would handle these pretty simple secret shopper calls?

Hear what The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) have to say about what is going on in just about every office across the US. It’s really scary!! And if you have a question that you would like answered on our podcast, or if you would like us to call YOUR office, please email us at podcast@madow.com. We will do our best to accommodate!

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Meet the Madow Brothers

Dr. Dave & Dr. Rich Madow

Dr. David Madow

Influencer, Speaker, Author & Coach at The David Madow Lifestyle Show + Co-founder of The Madow Center for Dental Practice Success.

davidmadow.com/

Dr. Richard Madow

International Keynote Speaker, Author, Award Winning Musician & Composer, Coach and Co-founder of The Madow Center for Dental Practice Success.

richardmadowspeaker.com

The Madow Brothers

Author The Madow Brothers

Event Coordinator at The Madow Group. Hope has broad experience in project planning and execution. Focus on problem solving and increasing efficiency in both large and small business environments. Direct experience with sales and marketing, team management and employee training.

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