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Do You Have ANY of These Thoughts?

If you are constantly thinking, this can be a wonderful thing. But it can be a dangerous thing as well. Do you have ANY of the following thoughts? Because if you do, they could be destroying you as well as your practice. Please be totally honest!

1. I don’t need to learn any new procedures right now, I am doing just fine.

2. I don’t need to put any effort into making my team better.

3. Our communication skills are good enough.

4, The office website seems to be alright. Let’s not update it.

5. There is nothing I can learn from the financial statement my accountant sends to me.

6. There are no good courses out there right now so I’ll sit on the sidelines until something comes along.

7. Just riding my time out until I can retire from this practice.

8. Social Media??? What a waste of time that would be!

9. My lab has been stressing me out but I am sure they’ll get better.

10. I am not making money from some of the insurance plans I participate with but I am afraid to drop them.

11. I wonder why my accounts receivable are so high right now.

12. As soon as this recession is over, things will be much better.

WARNING: Doctor, if you have even ONE of these thoughts, it is time for you to sit down and do some type of a re-evaluation. We are here for you 24/7 if you have any questions! www.madow.com

The Easiest Way To Lose New Dental Patients!

According to a recent study, over 30% of telephone calls to dental offices never actually get answered. Of course we didn’t believe this – so what did we do? Called a bunch of dental offices!

Believe it or not, our anecdotal research showed that it was indeed true. Amazingly, most offices did not have phone coverage during their day off (typically Wednesday, Friday, or both) and just about every single one had an answering machine on during the absolute best time for new patient calls – lunch! Even more amazing – it was not uncommon to get a message such as “We are busy treating patients right now and cannot answer the phone…..” YIKES! Why not just scream to a potential new patient – “We are too busy for you!”

Think about it – if you are closed one day per week with no phone coverage and put the answering machine on during lunch, you are automatically losing 30% of your calls. Many of those are potential new patients who will never call back!

Now think of how much it would cost you in staffing to have the phones answered during these times. With a new patient being worth anywhere from $3600 to $10,000 (depending on whose statistics you like) – can you really afford NOT to have the phones answered?? Having constant telephone coverage is a guaranteed way to increase new patient numbers AND existing patient satisfaction.

For more tips on scheduling LOTS more new patients, click here to find out about our great new program, Profitable Scheduling, or call us at 1-888-88-MADOW.

Is Your Dental Practice Drying Up?

Did you know that over 1800 drugs, both prescription and over the counter, can cause dry mouth in your patients, including 8 of the 10 most frequently used medications? The list seems to be endless, but includes:

Antacids such as Prilosec and Prevacid
Antianxiety medications such as Xanax and Valium
Antidepressants such as Zoloft and Celexa
Antihistamines such as Claritin, Allegra and Zyrtec
Anti-hypertensives such as Norvasc
Anti-inflammatory agents such as Motrin and Naprosyn (Alleve)
Cholesterol reducing drugs such as Lipitor
Hormone replacement therapy (Premarin)

And the list goes on. Even diarrhea medication such as Immodium AD can cause dry mouth! (Guess it dries out everything!!) It seems that practically every prescription or OTC med has dry mouth as a side effect.

So, as part of your health history, be sure to ask about prescription AND non-prescription drugs. Many patients believe it is not necessary to inform you about over-the-counter medication they may be taking, but that simply isn’t true.

If your patients are taking any of these medications (or any of the over 1800 that list dry mouth as a side effect) it may be a good idea to make in-office fluoride a part of their hygiene visit. Besides protecting your patients’ dental health and saving you some headaches (root caries are a bitch to restore!!), you will also add to your production!

Recently we did an interview with Anastasia Turchetta, RDH, where she gave twenty productive and educational facts for your dental practice such as this one. Many of them had to do with tips for dealing with our aging population along with other things that will help your practice AND bottom line! It was a fantastic eye-opening session, and part of our monthly Madow Brothers Audio Series. Recent interviewees have included Dr. Roger Levin, Dr. Marty Goldstein, Dr. Ross Nash, Dr. Howard Farran, and many more! To check it out and get two CD interviews absolutely free, click here! It’s the best way to get fantastic continuing education without leaving home!