Have you ever wondered the easiest way to lose new patients? On this week’s edition of The Dental Practice Fixers podcast we make three Secret Shopper Calls and they all make the same mistake –…
Hello Friends – Coach Betty here! The month of March is the final month of your first quarter. There is still time to make this your best quarter ever! Spend some time reviewing your numbers,…
What happens when a new patient calls your practice? When a new patient calls your practice, should the call be long or short? Today we have both. On the first secret shopper call we ask…
A potential new patient call seems to be going well, and then strangely and for no reason at all the person at the dental practice seemingly does everything she can to scare the patient away…