The Dirty Dozen – How to Answer The Most Difficult Questions Patients Ask!
One of the simplest yet most effective “tweaks” you can make in your practice is learning how to answer the most difficult and frustrating questions that patients ask. And in this brand new webinar:
“The Dirty Dozen: How To Answer The Most Difficult Patient Questions!”
We’ll be showing you exactly how to do it in a simple step-by-step manner! Then your patients will say:
“Wow! I’ve never been to a practice like that before!”
And you know what that means – more patient loyalty, more referrals, more trust, and more income!
Here are some difficult patient questions that we will tackle in this brand new webinar:
• Why didn’t my last dentist tell me I needed this?
• Can’t you just fill it?
• How long will this crown last?
• Why do you charge so much?
• Can’t I just get a regular cleaning? (Patient has perio disease)
• Is this covered by insurance? Why not?
• How long until I need this crown?
• Why didn’t this tooth hurt until YOU did the filling?
• Why aren’t you on my insurance plan?
• Can you accept my insurance as payment in full?
• What’s your guarantee on this treatment?
• And more!