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The Obvious Secrets to Case Acceptance?

By August 20, 2021September 8th, 2021Dental Practice Fixers, Podcast Episodes
case acceptance

The Obvious Secrets to Case Acceptance?

Successful case acceptance in dentistry can be so mysterious – but in this episode of The Dental Practice Fixers Dr. Rich reveals two “Obvious Secrets” that will help your patients get the dental treatment they need! Then on our secret shopper calls we go back to the basics of a potential new patient needing a cleaning. But… there’s a little twist added, and it has to do with the practice’s website. Hint: If something is on your website, everyone in the office better know what it means! The results are not good!! Got a question for The Fixers? Just send it to

Highlights from “The Obvious Secrets to Case Acceptance?

0:09 – Some of the most confusing sometimes in dentistry is acceptance of dental treatment.  Dr. Rich will discuss this very topic in today’s episode of The Dental Practice Fixers Podcast.

1:28 – Dr. Rich shares an obvious secret that most dentists are probably being overcharged for their credit card processing.  Switch to STAX by Fattmerchant.  Go to to find out how you can save today.

2:31 – Dr. Madow talks about a previous webinar called: Foolproof Case Acceptance – In YOUR Practice. (It will only be up for a few more weeks) Most dental office case acceptance is much lower than what they think.

4:34 – Rich shares one obvious secret to case acceptance from Dr. Estep.  Dr. Estep talked about when a person is stressed they stop learning.  So Rich talks about how to handle this.

9:52 – Rich next shares the second obvious secret. Can your patient say “Yes” to the practice?  He explains what that means.  Check it out.

12:43 – If you want to check out the step-by-step process to case acceptance then check out  Send an email to Rich to let him know your thoughts at

13:51 – Rich next makes some mystery shopper calls.  Check out what happens and how these dental offices responses to his questions.  The question is how much is a basic cleaning.

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