Everyone loves to do business with people they know, and dentistry is no exception.
But no matter how they act, many of your patients don’t know the names of your team members. Sometimes they don’t even know the name of the doctor!!
Hopefully you are calling all of your patients by name. Make sure that they have the opportunity to return the favor. It increases the level of comfort in your practice significantly.
This simply means that everyone in the practice should be wearing name tags! Your patients will appreciate it immensely. Embroidered scrubs are great too if you really want to kick it up a notch.
Remember – no matter how they act, don’t assume your patients know your names. Even if they do, they may not remember them six months from now.
We all like to do business with people we know. That means name tags for all. And don’t forget to wear them!!