In dentistry, it’s super important to lead our patients to the next step, whether that is scheduling treatment, becoming a patient in your practice, or anything else. In this episode of The Dental Practice Fixers, Dr. Rich shares a story and a great quote that will demonstrate the importance of telling our patients what they need to do next. Then on our secret shopper calls, something AMAZING happens – you gotta hear it!
Highlights from “Why Our Patients Love To Be Led!”
0:20 – Dr. Rich Madow opens up the episode with welcoming dentists, dental team members, dental hygienists, dental assistants, patients, non-dental people.
1:00 – Rich shares one of his favorite quotes today from Jay Abraham:
If you truly believe that what you have is useful and valuable to your clients, then you have a moral obligation to try to serve them in every way possible.
4:00 – Rich feels an obligation to share about the low flat credit card processing from STAX. Check out madow.com/save to find out more.
4:40 – Rich shares a story about clients being led and how they want to be directed to the next step. Check it out.
9:22 – Rich recommends to check out the elevator pitch. Read more here.
10:40 – Check out madow.com for our products and total dental practice coaching.
11:35 – Rich starts calling the secret shopper callers and see what happens.