“You’ll Love Her!”

One of us was on the phone yesterday attempting to schedule an appointment with our favorite hygienist, Erin. The problem was it is a busy time of the year and Erin had no openings for quite some time. Really wanting the cleaning before TBSE, the question was asked “Can you put me on the cancellation list so if anything comes up you will call me?” 

The receptionist said “Sure I can do that. But it looks like Jennifer is available Thursday morning at 9AM. Would you like to see her?”

Madow said “I’ve never seen Jennifer before. What’s she like?”

And then three magic words came out of the receptionist’s mouth…

“You’ll LOVE her!”

What do you think Madow did? (Hint: this article is being written from the reception area while Madow is waiting for his appointment!) 

You know, sometimes the most powerful words are the simplest. Have you ever thought about using powerful words when someone calls your office to ask how much it costs for a cleaning? It’s so easy to quote a fee for a cleaning and then hang up. Unfortunately that gets you nowhere!

But what if your team said, “I am so glad you called our office. Maybe you are calling several offices to compare fees, but let me tell you something, you will absolutely LOVE Dr. Madow! Let’s get you in for an appointment, OK? I have availability at 9AM tomorrow and 11AM Friday. Which one is better for you?”

The Madow Brothers have been teaching dentists and team members how to effectively schedule patients for over 21 years! Have you seen our “Profitable Dental Scheduling?” It’s full of all of the “magic words” and “magic phrases” that you and your team need. It’s simple. Isn’t it about time? Go to https://www.madow.com/profitable-dental-scheduling.html today!

Countdown – Eight days until TBSE!

Talk to you soon!
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